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Shupping & Returns

SHIPPING POLICY

If you have any questions about our shipping policies, please reach out to our customer service at ilona@sleepingstars.co.uk

RETURN POLICY

  • We want you to be completely satisfied with your purchase from Sleeping Stars.

  • If for any reason you are not satisfied you can return your order within 14 days of purchase.

  • We ask that all items be returned to us within 14 days of your order being delivered, in perfect saleable condition with tags attached.

  • Simply contact our customer service at ilona@sleepingstars.co.uk to initiate a return.

  • Please note that items must be returned in their original condition and packaging (do not put any shipping labels on the product boxes)  in order to be eligible for a refund.

  • Once received by our warehouse, returned items are processed within 10-14 working days.

  • Please note that delivery fees are non-refundable, return shipping fees should be covered by the customer.

  • We do not offer exchanges, you would need to process a refund and then place a new order. 

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